QUALITY STATEMENT

Objective :
To get it right at first time,
every time and strive to exceed customer expectation whenever possible.

Principles :
Quality derives from a staff commitment to service and excellence.

This belief is stated as business principles  :

  • CUSTOMER FOCUS
    Customer requirements come first. Quality begins and ends with customer.
    We strive to satisfy their needs. This is reflected in our flexibility.
  • RELATIONSHIPS
    We build mutually beneficial relationships with customers and suppliers.
  • INNOVATION
    We search for design and supply creative products and services.
  • TEAMWORK
    Our Employees work together as a team to satisfy our customers.
  • PROCESS EMPHASIS
    We focus our Employees on practical processes to ensure consistent results.
  • CONTINUAL IMPROVEMENT
    Through management review of our Management System, we aim to continually improves business performance, processes, products and services.
  • EMPLOYMENT DEVELOPMENT
    Through active mentoring we create a culture where staff have the skills and are empowered to take responsibility for  the results of their actions which contributes to the success of the Company.